Dear readers, recently while on my foriegn trip, i was carrying matrix cellular. they said roaming rate was 7.68 SGD/ minute. when i received billing statements i found they charged with more than 15 SGD per minute. when i asked them they said minimum is 7.68 SGD and maximum as per the service ...
I have taken Matrix cellular connection for 2 months usage in Holland. 1st month billing was fine. I dont have problems. I came back to India on 18th Jun Midnight. I have surrendered the SIM Card on 22nd (Due to some processing delay from their end). I haven't received any bill for the second month ...
Hi - I went to Singapore for a 10 day trip and got Matrix. When this guy came to deliver the SIM, he specifically told me that all TOLL FREE number in Singapore is free. When I recieved the bill, it says 22000. And you know what they charged me 4k for Roaming, stating I went to Malaysia. And ...
This is most pathetic and company and started just to rob money from the users. they have setup systems like that. I had taken a card for USA and they swiped my credit card saying as the security of the sim card. then they charged double the amount on my card and when i called they said one more ...
I had been to USA during May 2nd till May 16th of 2010 and took a Matrix Cellular phone (mobile no. : 3025690173). I had to attend official calls and hence used the DSNL Conference bridge which has toll free numbers worldwide. All toll free numbers start with either 800 or 8 and I used it in US and ...
I bought Matrix sim cards for my travel to US and Europe. I wonder how these companies exist still with their way of service. The data dint worked, the outgoing calls dint worked, they said they give a waiver but that is also not happened. I couldn't believe the charges when they sent me the bill, ...