CholaMandalam MS
Cheating Custome

Dear Sir,

I am a victim of a fraud by CholaMandalam MS.

I had a car policy with them which expired on 30th June.

Around 11th of June, I met their agent. They indicated the premium to be paid which I paid by cheque and was cashed as well.

By 30th of June, there was no sign of the policy. I followed up with the agent and he said there was a delay but not too worry, I would get a cover note

Around 1st July I got a cover note from the Mumbai office (which is valid for 2 months).

Subsequently, the Mumbai office called up saying that my policy is NOT Approved and has been cancelled. The reason that I had 3 claims the previous year.

Is this legal? Can an insurance co cash my premium, issue a cover note and then say that the policy is "rejected"?

Please indicate how can I take legal redress in this matter.

Regards,

Nitin