I am using an Airtel Postpaid from last four years and I had complaint many times about poor network/call drop but no response from the other end. I am paying average 1500/- per month for this worst services.
I have using an airtel no since 4 years, the network has been very weak and the calls are not getting connected when I am in indoor network area. I am residing at a place name muvattupuzha, kerala and the house is situated within your tower area. I have changed recently my handset, thought it is a problem for my phone, but no use after bought a new one.
When i approached the customer care services many times they told me that soon such problems would be solved, but even after months of complaints and e-mails and the tones of complaint lodge no’s, the result is zero. I am completely fed up of the service to my no-09895672040
For getting whoever called me when I am in indoor, I have activated the missed call alert, now you can assume how much I fed up with this connection
I would like to know why I should be paying for the calls that were not connected or not fulfill my use for the connection. Should I be pay for this?
I would request you to please intervene the whole issue and do the needful at an early date.
Take some action against them so they can't make us fool.
Regards,
Abin Jose
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