Sir,
Mera number 9025744354 reliance gsm. Mera mbp 51 gprs pack activation me tha aur har pandra din me renew hota tha. July mahiname 13 tareek ko renew hona tha par do din date bada diya tha o july 15 tak dikha ya tha. July 15 ko renew huva aur validity july 31 tak valid tha. To ajj 01:08:12 ko dubara renew hona tha. Renew hogaya hoga sochke maine browsing kiya dekha to main balance me 7 rupees kat gaya. Muje dout hoke *367*3# me check kiya to pata chala ki mera mbp 51 renew nahi huva aur mera 46514.420 gprs balance bi nahi hai aur me customer care me turant call kiya to o boli 7 rupees internet use kiya isliye kata aur bolti hai ki mera account me abi aur pahele kabi gprs pack 51 kabi active nahi tha. Me tajub huva iski batose. Mai itnadin use kiya tha. Isliye aap se nivedan hai ki me 7 rupees jo main balance se kata o lotado kyoki e aapka fault hai renew karna chahiye tha. Aur mera gprs pack 51 renew karke mera gprs balance bi lotado.
. Please activate my mbp 51 gprs pack only in the condition to credit my previous gprs balance available up to the midnight of 31:07:2012. If previous balance will not able to give me then no need to activation.
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