Complaint / review / scam report
Idea
Unnecessary balance deuctions

I am using idea connection for internet facility and i was a having a net pack with a validity uptil 9/1/13 and balance of Rs 66 on 9/1/13 uptil 8 pm when i have last checked the balance but the company has reduced my balanced to 18 paise on 10/1/13 and when i called the customer care the information regarding the deduction was not provided to me for the reason of system updates and i was asked to call after 4 hours. after 4hours all the executives were so busy that they didnot received my call for 3 hours when called from other number they said that the deductions were because of no net pack activated on your number. which was there with a validity upto 9th january.

Id for my connection is of Mr. N.K.Dani

and the number is7500515715
Author: aakanksha91


Offender: Idea

Country: India   State: Uttar Pradesh

Category: Telecommunications

1 comment

ideacellular 14 January 2013, 12:20 AM
Dear Customer,

We wish to inform you that the charges are charged correct under GPRS usage as per plan tariff. For further assistance, kindly contact to our Idea customer care helpline.

Regards,
Ideacellular
Information
Members, of group Guest, can not leave comments on this publication.
Please register on our website, it will take a few seconds.