Inconsumercomplaints.com » Telecommunications » Review / complaint: Airtel - Wrong advertising | News #63699

Airtel
Wrong advertising

I have an airtel life time connection. some days back i received a message saying to e-recharge with rs. 96 and get unlimited GPRS facility, i promptly did it. i got talk value of rs.1 with that recharge, then i contacted customer care where i was told to call *567*11# . i did that and started using the net, that day i was not charged but the next day after using the net for 2 or 3 hrs my balance which was about rs 60 went to 15paise. again i called customer care, there the person who took my call told me that i had only 2 GB free usage, i confronted him saying that u have been advertising wrongly, he coud'nt reply and said that he is transferring the call to his senior but promptly disconnected the connection. i called up yet again. this time i got to talk to rajesh who told me the same 2GB free usage thing and that too during night time surfing. now my complain is that AIRTEL IS FLEECING ITS CUSTOMERS. WHAT IS THE MEANING OF UNLIMITED IF LIMIT IS ALREADY SET, DOES AIRTEL OWN A DIFFERENT SET OF DICTIONARY?


Company: Airtel

Country: India

Category: Telecommunications

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