Airtel
No outgoing or incoming after MNP

Hi,

I had opted for MNP from MTNL to Airtel on my number 9868892459. I submitted all the required forms, address proof and ID proof at your outlet at Rohini on 26-04.

On 03-05 I got an SMS that the number has been ported sucessfully.

But now when I replaced my old sim with the Sim they provided, I am not getting any incoming calls, nor i can do any incoming calls.

3 days have gone, I contacted you customer care many times, they say the documents were not correct, but I submitted the documents they asked for.

My business is facing a lot of trouble, as I don't have any alternate number.

I opted for Airtel as I thought its a good service but now I am getting myself wrong, I am very disappointed with your service and such irresponsible customer care.

Please help me getting my calls again.

I am attaching the same proofs that I submitted once again for your reference.

Please resolve it as soon as possible.

Regards,

Vaibhav Chaturvedi