I am an authorised user of Bharat Gas Cylinder. This cylinder is normally which is supplied by Bharat Gas authorised dealer (shree Ram, Kharghar Sec-20 near Jalvayu Vihar, Navi Mumbai). There was a Manufacturing defect in cylinder due to that Regulator could not fit. my wife called the office at about 0930 hrs. after one hour they send machinic to check the cylinder.machinec found that cylinder has manufacturing defect and he said I will inform the office about problem and you dont need to call again to office and cyclinder will be come within half an hour. after waiting one hour again called to office again asking what is your cosumer no. and reply was dont worry you will get with in half an hour. again awiated for one hour I approached the authorised dealer for replacement of the cylinder Staff in office is behaving rudely .got same reply you will get soon after calling again and again severel times delivery boy replaced cylinder at about 1630 hrs.after a long stuggle. about poor service and behavier of staff action should be taken against them. due to manufacturin defect and poor service of deeler could not cook food till 1700 hrs.
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