Dear Sir,
I had made a payment of Rs. 21500 on 26 Feb through my SBI Credit Card no. ending with 1782. This transaction, authentication no. is "T55428" and booking id : 880169067.
Ever since 26 feb, I have been calling customer care, the reply is still that the order is not updated. Even on 9 Mar I requested for cancelling the order.
After that nearly everyday I have called and got the same reply "Order not updated" and nearly everyday a new request no. has been provided stating the order cancellation.
However till today the order is not updated yet and neither it has been cancelled nor the amount has been credited to my account.
I am being charged by the credit card bank at the rate of 3.5% per month. I don't know what to do, to get back the money.
Please help and cancel the order and credit the amount to my credit card account as soon as possible.
Thanks
Bharat Bhushan
07205041764
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