This with regards to the EDC Machine provided to us (Shree Ganesh Jewellery House Limited), (Gaja Jewellery, Easy Day Market Banaswadi) by HDFC bank, we have been given old used EDC Machine with GSM connectivity about 3 months ego which does not work when ever there is a transaction made. Regarding this we have asked the Bank people to change for a new Edc Machine en number of times, they are not getting to our response. The Technician visits after a repeated calls made and says the machine is doing well. but, we loose customers and our business gets blocked due to the problem with the machine.. pls help us to get rid of this problem and ensure we get a new Machine for the smooth flow of our business..
0 comments