This is with regards to Client Code - SLK9713. Customer has been cheated and allegedly treated without following the processes set by the Organisation for BOTOX with an aid to earn money.
Customer with the above Client Code has been hidden that the BOTOX treatment requires prior doctor's permission and is a needle involved treatment. Not only attendant by name Sumona has hidden the fact even the doctor -Dr. Som executing the treatment indulged such mal practices.
Since 24th of Dec the client is facing mental anxiety and visiting Kaya Skin Clinic wherein every time new medicines are being added and new treatments are being done with the client facing new reactions on face. The worse part is Doctor has started threatening that if she complains about him - he would be making false report stating customer had given her consent.
The Clinic is even refusing to pay back the treatment money that she has enrolled so far as her face has become worse than at what she had started treatment in Kaya Skin Clinic, believing in the brand.
If the same is not addressed seriously - will be forced to approach Media and file a case against Kaya. Taking advantage of Goodwill -some branches are cheating customers and playing with their emotions and money.
Want not only refund of the enrolled money since inception but also want compensation of 3 lacs in addition for the mental anxiety and tension within the family members. Moreover Sumona should be immediately sacked and Dr. Som's license should be discontinued with immediate effect
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