While I was in the process of buying LG Refrigerator I was told by the dealer that you have sponsored a free gift of Article No. 122723, Atomatic Watch Black (Men) (Wrist Watch) size UNI, MRP 2599/- Code 0884565281889 alongwith LG Refrigerator GL 285BEG5 270 Ltrs.
Since I have been using Rebook products I was so happy and eager to order for LG Refrigerator GL 285BEG5 270 Ltrs.availing your product being qualitative and well known product without wasting time for search of other items of LG or other reputed brands.
Taking into consideration the quality of Rebook products being received alongwith the LG Refrigerator GL 285BEG5 as a special gift I had purchased LG Refrigerator GL 285BEG5 from M/s SHIVAM (LG Shoppe), Plot No. 638, Lilashah Circle, Gandhidham - Kutch (Phone No. 02836 222570) vide invoice dated 11/11 and availed your special gift.
To my surprise when I started using the Wrist Watch on 29-11 it was found that it was not at all working properly and it gets stopped frequently. Moreover, some colour change was also observed inside the dial. Initially I could not belief such problems in a reputed brand like yours. Inspite of adjusting the time several times it shows wrong timings.
This not only creates doubt on the product like rebook which is having name and fame in the market but also may force the customer to comment on such poor/inferior quality effects among the other users which ultimately spoils the reputation of Rebook products in the market and affects the sale of its good products.
I therefore request your goodself to kindly look into the matter and take the above aspect in the right spirit to keep up the name of rebook and as an encouragement to the customer that rebook offers good after sales service to the customer, send me the right product "Atomatic Watch Black (Men) (Wrist Watch) size UNI, MRP 2599/- original one without hurting the feeling of good customer at the earliest either at the following address or through M/s SHIVAM, on receipt of which I shall hand over the product given to me to M/s Shivam.
Address:
C. JANARDHANAN
QUARTER NO. C 58
IFFCO COLONY
UDAY NAGAR
GANDHIDHAM - KUTCH
PIN 370203
MOB: NO. 09099019861
Hoping to hear favourable response from your end at the earliest.
Thanking you,
Yours faithfully,
(C. Janardhanan()
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