Inconsumercomplaints.com » Business & Finance » Review / complaint: Axis Bank - MY account balance 0 But still My name in cibil | News #109323

Axis Bank
MY account balance 0 But still My name in cibil

Housing loan problem due to credit card, cibil report

Dear all,

I am suresh, working in a MNC in chennai, has been facing lot of

problems regarding housing loan. but I was so much puzzled with the system that I thought getting a lottery is an easy task rather than understanding the indian

credit system.

was told that I am having a poor credit

history so my loan was declined. I asked dhfl bank to

tell me the reason atleast, but I was informed by them that its

against credit cards and they have no clue except the name of bank. I

requested them several times but they said that CIBIL report doesnt

have details. I tried to convince him that "The way credit card

companies entered and did business that was really pathetic and it was

really horrible". And it would not be a right way to judge one's

credit worthiness. We all know how credit cards were made and it was

such a fuss that consumers were finding that they had never used

credit card against which dues have accumulated to a huge account. I

contacted CIBIL and spent lot on STD as CIBIL doesnt have a chennai office. I was really surprised that I had no right to know my details

in the CIBIL. I gave them my PAN no. and other details but they simply

denied and informed me that they cant share it. I really didnt know

what card which bank etc were against me. But somehow after lot of

persuasion and visiting dhfl office I got to know the CONTROL

NUMBER. Then I was told that I was having 2-3 credit cards. One I

remember was a free card for first year, and payable for latter

period. I discontinued the card and informed on customer care but I

was told after a long time that I have huge amount to pay against that

card. Other was the one, which was misused. And on my request for

CHARGESLIPS, bank denied it stating that its against their policy. I

told them that I would make the whole payment (once they provide me

chargeslips) and fight the case against consumer court but nothing

going without chargeslips. But bank didnt settle that amount at that

time. But after a year they made the settlements. I had to make

settlements for 4 of my credit cards. I have all those papers,

settlement letter and payment slips in which it is stated that no

outstanding in my name against those banks. Needless to say that these

all were PRIVATE BANKS. There is one more credit card which is lying

with the bank itself and it also had some dues of 3-4 thousands. But

fortunately bank accepted that this credit card was never delivered to

me and its with them so they claimed that they have ZEROED that

amount. But while processing the loan I was told that I was having

problems with this card as well.

Now my question is simple, if being so much educated about banks and

internet, it is so difficult for me to understand the system and fight

for my own justice, how difficult it would be for a person who is not

familiar with banking system and internet. Once the settlement is

made, how can you state that a customer was guilty??? Settlement was

made due to disputes, and how can CIBIL state that consumer was

guilty. Then I was told by CIBIL that CIBIL report is neither positive

nor negative. But I ask RBI officials how many nationalised bank

officers have sense to analyse CIBIL report. How can a bank state

Overdue after settlement??? I think if indian consumer's credibility

is not good then i would say that private banks credibility regarding

CREDIT CARDS was horrible. If RBI had to put this CIBIL policy there

should have been a time frame like it was implemented from

etc. First they would have put checks on these companies for

providing credit cards than it would have implemented this policy. I

am having 2 loans at present Car loan and other personal loan both

having a good track record. But I am really sad to state that I was

forced to go to Private banks for both the loans. I WANT TO USE

NATIONALISED THINGS AS I DONT HAVE TRUST ON PRIVATE BANKS BUT I CANT.

Can anyone help me?? Even if you have settlement letters and all

details, you just cant change the CIBIL record of yours, for the

simple reason that you need to get it cleared from BANK. Just tell me

why a private bank would do, once they have made the settlements and

extracted the money from consumers?? Had i been told regarding CIBIL I

guess I would have never settled. Its like I have paid money and still

in same place.

Now I have applied for housing loan and already paid 4 lacs from my

own pocket as an initial amount. Now I am struck with the same

problem. My loan was declined from a Nationalised bank. Though I have

provided all the papers but being a nationalised bank, officer says

that he wants to get it cleared from CIBIL. I am really very puzzled

as I dont know what to do and how to proceed?? Private banks are

ready to offer me loan but I wanna go for nationalised bank. Can any

one help me???

Why cant individual have direct approach to CIBIL if they have letters

and everything atleast things should be updated on their requests.

Regards

suresh

9841572079


Company: Axis Bank

Country: India   State: Tamil Nadu   City: Chennai

Category: Business & Finance

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