I Biswajit Nayak resident of Dwarka, Delhi surely regret to share my recent experiences of process/people of Axis Bank Branch, Sector, 5 Dwarka, Delhi.
1. 07-03 (Monday) - Approached by Axis Bank Officials with an assusrance lead time of 7 Working Days subject to meeting the condition. (Name Withdrawn since it is not against any individual) for an application.
2. 08-03 (Tuesday) - Application submitted enclosing requiered documents.
3. 09-03 (Wednesday) - Reverted back for more documents by Bank Officials & Submitted.
4. 10-03 to 12-03 - Personal/Financial/Information exposed to multiple agency in the name of verification/investigation.
5. 14-03 - Informed about CIBIL Score are less, asked for clarification & clarified subsquently with supporting documents.
6. 15-03 - Followed up for an update experience with bizare behaviour from not attending/recevng call to vanished from Branch.
7. 17-03 - Received Call from Bank officials for more documents towards clarification of CIBIL and submitted the requiered soft copy of the same.
7. 17-03 - Received a letter from Bank with out name & signed your application has been declined.
My (Aplicants) Concern/Queries/Clarification/Suggestion/Legal Assistance for the points mentioned below.
1. Why Bank did not varified in the 1st Level about CIBIL (Since i have a 10 Days Old CIBIL report cleared varified by a Nationalised Bank (May submit as & when requiered/demand). So i challange it is the misutilisation of Regulatray Instrument.
2. Wrong Information about lead time for process/approval.
3. If declined, should/must return all the documents submitted by applicants including the cheque.
4. Why the Bank Offcials are not informed about the update of the process/progress.
5.Why all confidential (Personal/Financial) Information exposed to the multiple aagency may cause/lead for any eventuality.
6. Why Banks should not give reasons for decline/Non Approval & many.
This is an intiative to educate/inform all prospect/potential home loan applicants, ensure all queries before submission application will surely reduce the risk financial/personal risk.
Thanks! Biswajit.
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