I have got a credit card issued by AXIS Bank Ltd (UTI) in the year 2007 with my salary savings A/c. As I was not having much use of credit card. I have not used it for initial 2-3 months.1st time i have used it in indore for paying my utility bill in the month of may07/ june07in INDORE (As i was working there) for which ihave made the payment in the given cycle.and i used to continue the same in that manner and made all my dues clear at given point of time.
But in the month of Sep 07 i hav recieved a statement from AXIS Bank that there is a cash withdrawl done by me in the month of Jul07/Aug 07. I hav given several call to them for the same issue as i have never withdrwal cash from the credit card.but they didn't given me any reply to my dispute. one day i hav again call the customer care dept and they suggested me to continue the dealing and told me to pay the rest of the amount other than the disputed amount (Rs.4000), ihav also been told tht they will send me the dispute form in the phyisical form. i Hav requested them to also send the same on my email too. i hav still not recieved the Physical copy (today 19/10/10) from their end.
I hav send the Dispute form taking printout from my mail in the month but din't get any positive reply till date. Bank has also put my name in the defaulter list. and because of that i am not able to get any facilities (loan scheme) available with any of the pvt or nationalized bank. So please sugest me what to do as bank is not providing any solution.
Regards;
Anoop Maheshwari
Mob: 7869119094.
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