Barclay Credit Card
Payment made still they put fine

Respected Sir

I have taken a credit card on 4 for my personal use, from then i have been paying regularly to bank (except two or three instance). but from last 6 months i have been recving sms that you need to pay or drop you cheq three day before the due day. so i use to put my cheq on 23rd of ever month so do wont have any late payment charges or so.

But the checq box where i used to drop cheque is not collected on time. I used to inquired about the same in customer care and i used to give information also that i have deposit cheq at your (sky box at petrol pump kapur bawadi, Ghodbunder Road thane west) when i have ask the person at petrol pump he clearly told me that the checq is collected every three day.

Because of there mistake i have pay fine of Rs.600 and tax every month. Beacuse of this my credit limited is gone on high usage and i have been charged Rs 500 fine.

I would kindly informed to look in this issue

As i am fedup of this issue after complianing again and again there is no response proper response from customer care

Hence i would like to have you intervension in this.

Till then i would not pay any fine on the same

Kindly help us to reslove this issue.