My father and mother has bought policy of birla sun life insurance company and due to some personal problems we were not able to continue that policy further. so when we contacted the insurance company and told them that we want to surrender our policy and you should deduct your reasonable amount and refund the balance amount they replied that out of rs. 130000 paid you will get only rs. 23000. They said this was mentioned in their policy details while at the time of getting the policy they didn't mention anything. I am having all the relevant documents with me please do help us.
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