I am very ver much herrassed and embrassed by the services by SBI card. December 13th I had called them to inform that I had lost m card and they didnt block my card. However, two days later I could see that a frudelent usage of Rs 5190 was charged against my account. I had asked why they say call after 45 days and we will make an enquiry and inform you. I called after 45 days they say since you didnt courrier a physical letter we didnt consider this. After 45 days I called to enquire about something else to hear any answer that the enquiry was done already and I need to poay that money. I had asked who did this enquiry and where is the report I want to see. The response was nill.
On Aril 9 th I had told them that I need a new card as my current card is damaged. They say we took a request and call after 9 working days. I called after one week to know that there is no progress on my request and they taking a fresh request now. I called after two days to know that my card has been generated and they dont know where it stuck up. I have been calling from 18th onwords and till date there is no progress, everyone say that my card is been dispatched they dont have the dispatch number and I am lost in soup everyday and everyday. No one gives me a response and every one say we arrange for acall back in two days you get a callcall me after 4 days nothing happens no one calls ..
I till date didnt know whether my card is processsed has it reached any other idiot and where is it?? MY complaint number is: 007028004223. I had mailed SBIcard also and Mr. Ajay Bharti also my case ID : 'CaseID=002-551-242".
Mr Ajay Bharti should resign immediately .. he is irresponsible and has got no control about the way the things are shaping up.
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