My name is Amit Juneja My Sbi card # is 43175ssss. Since i got my card i am getting statements in name of Amit Jain. I have called your call center 7 times and gave the request to change my name and every time they do not issue me a complaint # and says it will be done and from next billing cycle i will recive statements in my name. I spoke to Ditesh or hitesh He did not pronounced his name clearly even i asked him many time then i ask for his emp code:-he did not provided me he simply said i will not provide with any information and he simply dinied to call any supervisor or team leader on call called at 10:21PM on 6th september and he disconnected the call. Is this type of services you are providing to customers.
I want an appology letter from Sbi and i want all my statements in original from since my card got activated in my name. If needed we can meet in court of law. I want a revert before 22nd of this month otherwise i will be forced not to pay the outstanding amount.
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