Re: SBI Credit Card
I Mr Rajendra Suresh Dakhale residing at 63/3108 Vartak Nagar, Thane – 400 606. My Mobile No 98218 02 695. I am not at all satisfied with the services which is provided to me from SBI cards resulting that I would like to cancel my Credit Card with immediate effect.
I have paid Rs 17, 768=62 (Seventeen Thousand Seven hundred Sixty eight & Sixty two paise by Cheque only. I had issued a cheque from my Saving Account to SBI Card. Cheque is debited in my account on 21/07 as per the Bank Statement from The Mahanagar Co-Op Bank Ltd. From August or September onwards I am getting calls from SBI Payment Services Pvt Ltd Delhi for the Payment They are asking me the payment of the amount which is paid by me in july only. after fighting with them for a month or more I am able to convince them about my case. Till that time every day I was getting calls from different executives. In December I got call from SBI Andheri that your payment is outstanding they are also asking for the payment which is paid by me in July 06. worst part is that they came to my residence for the payment unfortunately I was in office but when I came to know that person from SBI came for payment I immediately called him & tell him the truth. Next day I went to Bank & collected Bank Statement as well as the certificate from the Bank mentioning that the 17768-62 is debited to my account on 21/07/06 and credit send through RBI Clearing to SBI Andheri Branch after two days Mr Mangesh from SBI andheri called me & told me that your cheque was in suspense account now it will get credited to your account. Today is February 23.2007 even 7 days before I have received the bill from SBI cards and asking to pay around 4000 to 5000 for the Interest or something. You tell me sir why I should pay the interest & what about the wastage of time & energy which I have spend to convince to sbi card’s useless people (They help me after 5 months). So many times I ask for the senior persons no or name to explain my problem but he didn’t give me the no his mobile no is 9819921104.
In future I will not go for SBI Card neither I will suggest my friends & relatives reason is that I have got such horrible experience from you people.
Even after paying money, SBI executives were after me like a (I don’t want to write). You tell me a single reason why customer like me should not launch a complaint against SBI to appropriate authorities. I spoke to Mr Mangesh and asked that why sbi is again sending me the bill and asking for the interest or charges. He has only one answer Next month it will clear.
Now from Two months I am following up this case with Mr Rakesh (from SBI Payments Services – andheri) but still I am getting the Bills from SBI .
Please clear this issue immediately otherwise I will hav to go to appropriate authorities due to deficiency of Services against SBI. (At your Cost). Please treat this as request or warning or whatever but sort out my issue immediately.
Now have applied credit card to HSBC but they have rejected my appl. Sir, Again I am requesting you to do something in my case.
Even Today I am following up this issue with Rakesh but no response.
Ranendra Dakhale
(Unsatisfied Customer)
Note: Watchman Pravin & Kadam handling Customer Complaints at SBI Payment Services Pvt Ltd 28312744. They can not transfer the line & They don't have any executives or senior persons no. This is one of the Best Service from SBI.
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