Let me indroduce myself as a businessman in Kochi covering all over Kerala with some social activities like chamber of commerce, Trade associations, YMCA, and with some local assns. I was using various credit cards of various new generation banks. none other than HDFC. was all hopeless service giving ones. Whenever im getting harassments from each banks one by one in each time it was surrendered by me. And iwas keeping the odd one and was satisfied. At that time SBI credit card people came and tempted me to take there card.with an explenation that its a card issuing by a nationalised bank and it will never harass ny one. Thouh iwas not in need of a second card since its issuing by a nationalised bank i have taken the card and using properly. But now the problem is They wont send the statement to the customer and the collection people use to call thrice a day minimum. to all of them i use to request for statement. but there answer remit minimum amount. for what? I am prepared to remit full amount every month. if im remitting minimum amount you can charge interest and penalty i dont like to pay penalty for any payment. two days back one man the collection man called and threaten me. I told him also about the statement with out fine or penalty. he was talking to me very rudly then I also responded the same way. after 10 miniute another fellow called and pored harsh words and cut the phone. the numbers are with me. I dont know whether SBI card management can take any action on it or not. But I have only one option that send the statement promptly without fine or settle the account and remove a prompt payer from your role. Iam expecting your reply soon and a matured action immediatly.failing which all cosequences will be on your account like the matter will be be brought among the business people through the prestigious chamber magazine and other news daily colums and other publications which will spoil your products image at your risk.
VARGHESE THOMAS, CENTURY COMMUNICATIONS, BANERJI ROAD, KOCHI.682031
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