Dear Sir,
I am lodging a complaint through this e-mail about the telephonic harassment by SBI. The current dated cheque No.005468 of Rs34500, drawn on SBI, Main Branch Gondia, Maharastra, for the payment due on 7th February against my SBI Credit card number 4006676019452377 was dropped in the drop box of SBI branch, Malad (E), Mumbai on 3rd Feb. 2008. A week after that, one of my acquaintance, I call him Uncle, started getting 2-3 phone calls a day asking for the payment. I used the same number as my contact number. Every time he told the SBI executive, that the cheque has already been deposited. So far he has received more than 20 calls in15 days. Those executives were unable to tell the status of the cheque deposited on 3rd Feb. and instead asking for one more cheque of the same amount advising me to stop payment of the previous cheque. Presently I am out of country, cant stop the payment of earlier cheque. How can I make the due payment twice. Even if i make the payment in case of misplaced cheque, they should send me an e-mail stating the fact and assuring not to en cash the previous cheque after I issue a new cheque.
I therefore request the grievances cell of RBI to please look into the matter urgently to stop this harassment by SBI.
Thanking you
Vijay Kumar Bisen
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