Respected Sir/Madam,
My Cancard Card No. 5208 9701 0060 9000 (previous card No. 5454220101220006)
The dispute started with receipt of credit card statement dt. 1/9/07 by charging me service charges & tax of Rs. 84.63 inspite of timely payment of my dues. (You may please check with your Cancard division for my previous records on payments). While enquiring with their customer Relation Section, they agreed to talk to cancard division and reverse the amount.
However, in spite of our discussion, subsequent statements received by me are again charged with service charges for October ’07 (Rs.425.93), November ’07 (Rs. 290.93), December’ 07 (Rs. 21.94) for delayed payments.(attached copies of Card statements).
After I sent 3 mails (dt. 7/11/07, 5/12/07 & final mail on 17/12/07) to Card Division, they reversed all service charges wrongly charged on me except Rs. 84.63 of August’07 Statement. (Mail copy and Card statement for Jan’ 08 enclosed). I do not know why they have not reversed Rs. 84.63. Frustrated with the attitude of card division personal, I stopped interacting with them.
Now every month I am receiving card statement with additional service charges/tax and finally received a notice from: The Manager, CCBRM Section, Canara Bank, Cancard Division, RB&S Wing, Spencers Towers, No.86, M.G. Road, Bangalore – 560 001, treatening me to black list and include in negetive list and of court proceedings. please help me. I have all documents which can be shared with you.
Regards
G G Prabhu
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