I have a UTI Gold Credit Card, for which UTI bank is least b0thered to send credit statement at the right time... when asked for the concerned authorities (So called Manager)... He really didn’t have any responsibility to keep up his words to send the credit card statement... After a lot of telephonic conversation and I personally going to the bank n-number of times. Finally I receive the statement that to through email exactly on the due date and any further delay in payment I would be fined... over all this there is absolutely no proper transparency with in the credit card section about " the mode of payment".
When mailed to "[email protected]" they ask us to mail to "[email protected]"...
When mailed to "[email protected]" they say your email is not registered and all such reasons with no proper response... Even the local branch manager who is in charge for Credit card section is also not responding properly… and keeps blaming on others.
I almost feel as if I am trapped as I have made transaction through this card… So how waiting for the next statement to come, so that I can pay my dues and CLOSE the card…
I would be the most dissatisfied customer of UTI BANK...
Girindra Rao S
Anna Nagar
Chennai
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