For the citibank credit card bearing the number 5546379652582006 holded by Ayaz Hussain, in the interest to close the account after talking to customer care I made a payment of INR 40, 212/- rupees through cheque and 29, 400 odd through cash and authenticated to close the card. I was also confirmed the same as I remember and also got the letter from citi bank stating the account has been closed.
After 3 weeks of my card closure, i got my statement again asking me to pay 84.74/- Rs due. If i have not seen this statement, i could have ended up charges of late payment fees. Citi bank is not in good books in my career and also with my colleagues and friends.
I spoke to Mr. Imran about the same and i have got no feedback from him. as per my personal experience with Citi bank, i feel that citi has worst customer care i have ever seen in my life. I carry 5 other cards which i have no issues as such in my entier career.
so hear my I am planning to send you a LEGAL notice for the mental harrasement and also i have sent this issue to the media so that every indian citizen who has citi bank should close their accounts.
The worst service and bank i have seen in my life.