Icici bank gold american express card
Late payment fees unwantly charged

Dear sir,

late payment fees hadbeen charged by the banker despite of made full payment before due date,

and the amount has been credited as well, in the statement send by the banker, before due date..

so, what to do,?

even called to customer care they are not willing to give service request number of my complain,

and the attendent also not willing to give the employee id, number..

regards

bhawesh badalia