ICICI Bank has troubled me to the core... this is the worst experience that could have happened to me.
1. I placed a dispute for online transactions that happened on my credit card one after the another on 29 Dec summing up to Rs 25000/-...
2. Customer service mentioned that they wold take 60 days to resolve dispute but it is over 6 months and they have not been able to resolve the dispute in favor of neither of us.
3. I have a documented email from the lawyer from ICICI bank that the investigation is in process and initiated on 7th May and it will take 60 days to charge back that amount.
4. After all of this; they end up debiting all the disputed transactions with interest from my savings account with ICICI bank...
Ridiculous... It has been 6 months they could not prove that I made those transactions which I did not anyways and they will never be able to prove me wrong...
How do I go about getting my hard earned money back?
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