I was a credit card holder. My Credit Card No. 4384 5999 9623 4273. I was facing the problem of Statements not receving. Due to this, i could not make my some of my payments on time. I was regularrly making communications at delhi 011-23739696 but most of the time I was not able to make any contact ther. I also infromed them about this statements problem. I had got message about my outstanding amounts which was very high due to more extra charges (finance chares, late payment charges, services taxes etc.) Then I write a mail to HSBC Customer care manager ([email protected]). then I recieved a mail ffrom the same ([email protected]) regarding reversal of all the charegs. While I had paid my all the usage amount. But till today I am getting phones from HSBC regarding the payments. As per there message the amount is around 35, 000/-. It is all due to extra charges only. There is no outstanding aamount my side. As per my calculattion, I have already paid around 3, 000/- more.
Kindly resolve this problem and send me a mail at [email protected] send me bank NOC letter. While I had also recd an e-mail on 03rd Nov. 2006 related to all the extra charges in which it was told that all charges have been revered.
The concerned Officer is deeply kindly requested to look into the matter seriously.
I will be very-2 thankful to you.
Your sincerely,
Ashok
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