Dear Sir,
I have forwarded this mail to HSBC regarding the closer of My account but not getting any positive replay. got 5 replay from HSBC where they told my to contact their official but when ever i called them the person is not picking my call when i mailed them again they told me that any official from their side will contact me but till date no body i contacted me till date.
Regards
Rajesh Gogna
9316128200
&-- Forwarded Message &-
From: HSBC INDIA NET
To: Rajesh Gogna
Sent: Monday, 15 December 3:44:05 PM
Subject: Re: Regarding Closer of Account- (KMM2340752I123L0KM)
Dear Mr. Gogna,
We refer to your message of 10 December received through
[email protected] regarding concerns on your HSBC Credit Card account.
This is regarding the feedback for the complaint registration number :
2811161209.
As per the revert from concerned department (complaint #2811161209), we
wish to inform you that the regional manager Mr Anirudha will contact
.Further for any clarification we request you to contact the line
manager Mohit chopra PH no.9899299928.
We trust the above clarifies your concern.
If we may be of further assistance, please do not hesitate to send us a
message.
For an online demo on Internet Banking and more information on our wide
range of products and services please visit our web-site www.hsbc.co.in
Yours Sincerely,
Jayaraman J N
Customer Service Executive
HSBC India
&-- Forwarded Message &-
From: HSBC INDIA NET
To: Rajesh Gogna
Sent: Wednesday, 10 December 1:20:14 PM
Subject: Re: Regarding Closer of Account- (KMM2340751I123L0KM)
Dear Mr. Gogna,
We refer to your message of 08 December received through
[email protected] regarding concerns on your HSBC Credit Card account.
We wish to inform that we have once again taken up your issue on the
concerned department and raised a complaint for the same. The complaint
registration number is .2811161209
We request you to quote this number in all your further correspondence
regarding this issue. We will revert on the status of the same after
Four to Five working days.
For an online demo on Internet Banking and more information on our wide
range of products and services please visit our web-site www.hsbc.co.in
Yours Sincerely,
Jayaraman J N
Customer Service Executive
HSBC India
&-- Forwarded Message &-
From: Rajesh Gogna
To: HSBC INDIA NET
Sent: Monday, 8 December 9:26:26 PM
Subject: Re: Regarding Closer of Account- (KMM2318679I123L0KM)
I have already called him thrice oncs he said he is driving and today i tried him two times and he disconnected my call. that y i mailed u to call me. I am also i the service sector and i also dont have this much time to call him again and again. if any thing required from my side u can call me..
Again and again i am getting the replay to contact Mr. Anirudh for any Outstanding.
Tell Me why should i contact him if there is no oustanding my side. I have recived letter from ur bank only according to which i have paid i dont understand why we are diverting the issue. Why this much time required to close a account where things are cleared like mirror..
The Issue is this after paying the full outstading according to full and final settelment letter from ur bank still i am getting the bills not this that i am have any outstanding. I am complaining that my account not closed yet. So close my account ASAP...
My outstanding is cleared according to ur bank policy as i have recived the full and final letter on 14/02 in one installment of Rs-5000/- in one shot whch is paid on the same date...
I think things are clear now...
Regards
Rajesh Gogna
9316128200
&-- Forwarded Message &-
From: HSBC INDIA NET
To: Rajesh Gogna
Sent: Monday, 8 December 3:45:46 PM
Subject: Re: Regarding Closer of Account- (KMM2318679I123L0KM)
Dear Mr. Gogna,
We refer to your message of 06 December received through
[email protected] regarding concerns on your HSBC Credit Card account.
At the outset please accept our sincere apologies for the inconvenience
caused to you due to your experience with HSBC.
As per the revert from the concerned department with regards to the
complain number 2811161209 we request you to contact 'Mr. Anirudh' at
9810237038 for any query regarding the outstanding balance in your card
account.
We thank you for your co-operation.
For an online demo on Internet Banking and more information on our wide
range of products and services please visit our web-site www.hsbc.co.in
Yours Sincerely,
Rebeca Rizwan
Customer Service Executive
HSBC India
&-- Forwarded Message &-
From: Rajesh Gogna
To: HSBC INDIA NET
Sent: Saturday, 6 December 8:25:56 PM
Subject: Re: Regarding Closer of Account- (KMM2241052I123L0KM)
Dear Susmita,
This complaint is pending from Friday, 14 November. kindly send your comment on mail from ur concern department regarding this case...
If anybody wants to contact me he or she can call me at my given no..
Regards
Rajesh Gogna
9316128200
&-- Forwarded Message &-
From: HSBC INDIA NET
To: Rajesh Gogna
Sent: Saturday, 29 November 2:02:58 PM
Subject: Re: Regarding Closer of Account- (KMM2241052I123L0KM)
Dear Mr Gogna
We refer to your message of 27 November received through
[email protected] regarding concerns on your HSBC Credit Card account.
Since you have not yet been contacted by our representatives, we would
request you to contact 'Mr. Anirudh' at 9810237038 for any query
regarding the outstanding balance in your card account.
Solicit your cooperation on the above.
For an online demo on Internet Banking and more information on our wide
range of products and services please visit our web-site www.hsbc.co.in
Yours Sincerely
Susmita Das
Customer Service Executive
HSBC India
&-- Forwarded Message &-
From: Rajesh Gogna
To: HSBC INDIA NET
Sent: Thursday, 27 November 10:22:58 PM
Subject: Re: Regarding Closer of Account-4476929995343180 (KMM2194930I123L0KM)
Any update Tanmoy...
Its been 3 days now
Regards
Rajesh Gogna
93163128200
From: HSBC INDIA NET
To: Rajesh Gogna
Sent: Monday, 24 November 3:11:45 PM
Subject: Re: Regarding Closer of Account-4476929995343180 (KMM2194930I123L0KM)
Dear Mr Gogna
We wish to inform you that as per the revert from the concern department
we will revert to you after one day, you will get a call back from our
end. Also you can liase with Mr Anirudh at 9810237038 regarding
outstanding on your HSBC credit card.
For an online demo on Internet Banking and more information on our wide
range of products and services please visit our web-site www.hsbc.co.in
Yours Sincerely
Tanmoy Goswami
Customer Service Executive
HSBC India
&-- Forwarded Message &-
From: Rajesh Gogna
To: HSBC INDIA NET
Sent: Friday, 21 November 9:11:20 PM
Subject: Re: Regarding Closer of Account-4476929995343180 (KMM2117373I123L0KM)
Dear Mr. Tanmoy
Any Progress..
Regards
Rajesh Gogna
9316128200
&-- Forwarded Message &-
From: HSBC INDIA NET
To: [email protected]
Sent: Sunday, 16 November 7:59:02 PM
Subject: Re: Regarding Closer of Account-4476929995343180 (KMM2117373I123L0KM)
Dear Mr Gogna
We refer to your message of 15 November received through
[email protected] regarding concerns on your HSBC Credit Card account.
We acknowledge receipt of your complaint and have registered the same
under feedback no 2811161209. Please allow us 4 to 5 working days to
investigate the matter conclusively by when a final response would be
shared with you.
We fully appreciate that you would like this matter resolved as soon as
possible. HSBC is committed to serving the best interests of all our
customers. In view of this, we have put rigorous complaints handling
service standards in place for handling any complaints fairly and
speedily.
For an online demo on Internet Banking and more information on our wide
range of products and services please visit our web-site www.hsbc.co.in
Yours Sincerely
Tanmoy Goswami
Customer Service Executive
HSBC India
&-- Forwarded Message &-
From: Rajesh Gogna
To: [email protected]
Sent: Friday, 14 November 10:20:03 PM
Subject: Regarding Closer of Account-4476929995343180
Dear Sir, Madam
My credit Card No was 4476929995343180 i have setteled my account by getting ur Full and final settelment letter attached with this mail with letter no-REF#FFS/NI/LUD/NWO/CPD1/PM on 14/02 by paying Rs-5000/- as mentioned in the given settelment letter on the same date via cheque no-042334 recipt for the same attached too.
Issue: Till date i am reciving the bills of this credit card. regarding this when ever i went to the bank at Ferozgandhi market Ludhiana they told me to call at call center and evey time call center executives gave me the no of collection office at chandigarh. when i call there they told me that they dont have any information regarding this card no. But some days before i got the call from ur delhi collection office and they were asking for the payment. I have given them the same information regarding this card now i would request u to close my account as i am getting the bills of this credit card month on month..
For any clarification u can call me at My No-09316128200
Looking forward for your quick reply..
Regards
Rajesh Gogna
9316128200
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