I had applied for the Barclaycard (Times Card) after one of the customer executive had called me saying that Barclaycard will take 15 working days to reach me and also i would get some gift hamper Rs 5000/- . But i got the card after 45 days and i didn't get the 5000 worth coupon. In the mean while when i happen to get call from customer care for the confirmation for receiving the card, i did spoke about the 5000 coupon and the reply was i action will be taken immediately and will be sent to me ASAP. Well i waited and thought of calling the customer care today but i get to know that the coupon date as expired on August 15th (woow!!) the executive says its of no use even if i get it now (Wow thats something called service!!).
This is the worst way anyone can deal a customer especially bank. Here to Complain the same, it was me Who just ended up canceling the card with the valid reason (worst service ever and say something and do something). Please earn the trust of the customer rather then disowning one.
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