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Complaints against SBI Credit Card

Dear Sir,

Please see my mails and reply from SBI Credit Card department. They have imposed some charges of Insurance which I never asked for, then they made late and confirmed by their AVP they will revert still to revert. They made some legal notice and keep on sending. I really dont know what to do at this setuation.

Quote

"Dear Sir,

This subject to your earlier reply and my earlier communication.

In your last communication you have mentioned that it is a fault from your side and I am never asked for the Policy. So requesting to please withdrawn my all debits and cancel the Card. Please reply on email or paper, in the earlier time despite a no of request I have never recieved any reply on mail.

Regards

Sandip Mukherjee

- Show quoted text -

&&&- Forwarded message &&&-

From: sandipmukherjee

Date: Mon, Aug 3 at 4:43 PM

Subject: Fw: RE:'CaseID=003-209-490' Re: RE: Re: RE: Fw: Fw: RE: Fw: Re: Fw: 'CaseID=002-551-078'Grievance, Reminder2

To: [email protected]

Note: Forwarded message attached

-- Original Message --

From: "HeadCards" [email protected]

To: "sandipmukherjee" [email protected]

Subject: RE:'CaseID=003-209-490' Re: RE: Re: RE: Fw: Fw: RE: Fw: Re: Fw: 'CaseID=002-551-078'Grievance, Reminder2

Sandip Mukherjee

Mob:9830108966"

Requesting you yo look into the matter.

&&&- Forwarded message &&&-

From: "HeadCards"

To: "sandipmukherjee"

Date:

Subject: RE:'CaseID=003-209-490' Re: RE: Re: RE: Fw: Fw: RE: Fw: Re: Fw: 'CaseID=002-551-078'Grievance, Reminder2

Dear Mr. Mukherjee,

This is with reference to your communication dated July 29 regarding your SBI card account.

We acknowledge the receipt of your mail and assure you that we are looking into your concerns. We will revert to you on completion of our investigations. Please bear with us in the interim period.

We regret that your issues were not adequately and promptly responded in the past. Please accept our sincere apologies for any inconvenience caused to you.

Please feel free to contact us should you require any further assistance or clarification.

We assure you the best services at all time.

In case of any further clarification, we request you to reply at [email protected] using the same subject line.

Yours sincerely,

AVP- Customer Service