State bank of india's mobile banking is a great flop.i had used this service for top-up recharge for my mobile phone, though the amount got debited from my SB account immediately, it was never paid to the mobile company. Further, to add insult to injury despite my best attempts SBI never bothered to re-credit the amount back to my account. I wrote so many reminders on SBI website but all fell on deaf ears.
SBI gives the worst service, negligent in duty, not bothered about customers at all
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