HDFC Bank
Poor 3rd class services

Hello Sir/Madam,

My name is Kamal Preet Singh resident of Banur (pin-140601) having a bank acc. in HDFC branch Rajpura Calibre Market. I am living in jalandhar since 1 month, which is near about 150km from rajpura. I needed to deposit 4000 RS urgently through the branch which is near by my residence which is near bus stand Jalandhar. But the branch official refused to let me access, giving me the excuse that their rules had been changed, and now i have to deposite the money from my home branch. But as I was not been informed about this prior, so its been their responsibility to find me some way, looking to my urgency. But the way they responded was clearly showing their attitude of not concern.

Here my point is when all other banks are providing this facility of bank flexibility why HDFC has withdrawn this right of mine.

The behaviour of the employee named Ms. P. Walia cabin no. 4, at HDFC branch Jalandhar (near bus stand) was very rude and she was no where willing to look at my problem. As per her Iam a B-2 grade customer and HDFC does not provide this facility to such a person. When i informed her that my bank balance never goes down below Rs 10000/- and i too have an FD of 1L, also iam a regular netsafe user

that clears that Iam a profit making customer how could they put me in B-2 grade, I didnt recieved any response.

So I request your kindness to look into the case and take some urgent step. Otherwise if nothing could be done I would like to close my relations with HDFC. Iam looking forward to your response.

Thanks and regards

Kamal Preet Singh

HDFC bank Acc. no. 01621000181960

919814014940.

Jalndhar.