Dear Sir,
This is as per the telephonic conversation i had with your customer care dept on phone for the past one month for the above mentioned Credit card number.
I have had a number of telephonic transactions with your customer care people but to no avail i had sent you the correct address letter along with a copy of my landline bill as address proof but your dept had not corrected the same and my card had got returned thrice due to the same reason. Now after all the hassle i have gone through with your bank for one single issue and that to the error on your side i am not able to do my Diwali shopping for my family; and also there has been a lot of mental suffering that i had to bear due to the same.
You guys talk about CRM. How does Your CRM Work can I Know???
I want a reimbursement compensation from your bank for the same complaint as the fault is from the bank you may see my records i have never defaulted for a very long time of my usage.
I am just receiving promises from your people that i will be receiving the call for a compensation the next day; that day has never come to date.
I am reminding you for the Same and will not make any further payment till the issue is resolved; neither am i going to make any late payment to your bank for NON Payment.
I am also Sending a complaint to the RBI and the Consumer Court along with this mail Kindly make a note of it and Send the a reply as soon as possible
Thanking you
Parikhshit R Maliwar.
9920097610
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