Inconsumercomplaints.com » Business & Finance » Review / complaint: HDFC Credit Card - Even after Settlement I got a new A/c Statement & continuous calls on my mobile | News #255606

HDFC Credit Card
Even after Settlement I got a new A/c Statement & continuous calls on my mobile

I had a HDFC Card which I settled for an outstanding amount of Rs 23600/- I had issued 4 post dated cheques from my ICICI Bank A/c of which my last installment got bounced for some wrong marking of lien from ICICI BANK Ltd. Which after calling up the customer care department was removed after 4 days. Finally I made a cash payment to HDFC Bank for the oustanding amount and was assured no call would come as my dues were completely settled. I was also asked to wait for 90 days for a final letter

of claims settled to be issued by HDFC CARD LTD. But after about 1 month again a new letter for

credit card bill came at my residence, when I called customer care they informed it was erroneously sent and the settlement was in process so I would get the final letter after 60 days. Again after 1 month I received a new credit card bill statment this time HDFC people started calling on my mobile. I informed them poiltely that the settlement was done and I am in no position to pay the dues again. But they said that my settlement has gone void as my last installment was not collected in time. I still insisted that the person who came to collect cash did inform me that the settlement is still inforce and once the payment is done in cash you should not worry about any pending dues. But till date I am getting calls from one Mr Ravi Patil who claims to be an Employee for HDFC Bank Ltd saying you have to make the payment or face dire consequences. He somehow also managed to procure my wife's mobile number and asked her to come to Wilson house at andheri to settle the matter when I didn't pick his calls. I am constantly living in fear now whether this people will forcefully land at my home and ask for outstanding dues. I request The concerned Authorities of HDFC Bank Ltd to conduct a thorough inquiry in my case and give me justice.


Company: HDFC Credit Card

Country: India

Category: Business & Finance

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