My HDFC Credit Card (5243-6811-0073-9138) was used for an amount of Rs. 84729/ on 24th Jan illegally by some unauthorized personnel for paying various bills. As soon i came to know about these illegal payments, i blocked the card by calling customer care. On the next day I launch FIR for this issue and also send a mail to HDFC on 28th Jan. After a series of mail to HDFC they settle on (Chargeback) an small amount Rs. 744 on 6th Mar and ask for Dispute Letter, which I courier to HDFC on 13th Mar of amount Rs. (84729-744=) 83985/ and also fax to HDFC on 20th Mar (when HDFC ask for Dispute letter again). And on 14th may HDFC credit Rs. 28993 in my credit card account.
Then again a Dispute Letter, which I sent to HDFC on 7th Jun 10 of Rs. 54992/.
Since that incident I was regularly paying minimum dues of that HDFC credit card.
Now, after such type of communications and information of case, HDFC sent me monthly statement with mentioning due amount of Rs. 65216/ (Balance Rs. 54992 Late fee Finance and other charges) and Collection/Recovery guys of HDFC bank calling & harassing us (me & my family) regularly and using bad words for collecting outstanding dues.
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