While taking the policy i was not informed by HDFC Ergo that there would be 3 months waiting period and then 1 month survival period... when i have received the letter and all the cards and insurance information then i came to know about the waiting period of 3 months. I have taken 2 policy with them and i have also requesteed them to cancel my policy on 31st May still date only 1 policy is been cancelled as per their timelines... but for the policy # 50732889 and the ref # 002530631 it is still not been cancelled by them... despite calling them several times but no response from them at all... I spoke to sujeta on 7 June and then Kushal on 15 July and Avinash on 19 July... every time getting the different information... I am really tired of calling them asking for the payment... they always say that we will follow up and do the outbound call but the last call i received was on 6 June only...
Please help me for getting my money back from them... I have all the proofs as every time i am sending en email to them and not receiveng any response on that email...
Regards,
Asif Ansari
9920082753
0 comments