Dear Sir,
I have taken a term insurance policy No. 14224273 in the month of march'2011 by HDFC Life to cover my Home Loan from HDFC Ltd.
I have not received the Policy certificate till date, I have requested many times to HDFC Life to send the policy certificate.
Recently, when I inquired from HDFC Life of Noida Sec-18 Office, an official said that since your policy is assigned to HDFC Ltd. It will be within the custody of HDFC Ltd. But as per my best knowledge I has never assigned the policy to HDFC Ltd.
Also when I have asked to HDFC Ltd., They have denied that they have the policy certificate in their custody. I have also registered a complaint vide no. 33000000022835 dated 25.05.2011 to HDFC life and got no response.
Now I would like to go consumer forum against the lapses in service by the HDFC Life and want my policy certificate and appropriate compensation.
thanking you,
With regards,
Shashi Kumar Singh
[email protected]
Mobile no. 9650998835
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