SIR
I HAVE TAKEN POLICY FROM HDFC LIFE POLICY NO. 14808039 IN THE NAME OF NIKUNJ THAPAR R/O FLAT NO 14 JUPITER SOCIETY VIKAS PURI NEW DELHI-110018.THE POLICY WAS TAKEN LAST YEAR AND TILL DATE I HAVE NOT RECEIVED MY POLICY BOND.ON VISIT TO HDFC LIFE OFFICE AT BIKAJI CAMA PLACE ON 14/04 IT WAS TOLD TO US BY SURPRISE THAT THE POLICY BOND HAS ALREADY BEEN DELIVERED TO THE SECURITY GUARD OF THE SOCIETY . NOW HDFC LIFE BEING SUCH A REPUTED COMPANY GETS ADOPTED SUCH AN UNFAIR/UNETHICAL ATTITUTE TO GET THE POLICY BOND DELIVERED TO A SECURITY GUARD. FAIL TO UNDERSTAND HOW CAN MY POLICY BOND BE DELIVERED TO A SECURITY GUARD BEING A MATTER OF MY PERSONAL FINANCES. AND MOREOVER TILL DATE I HAVE NOT RECEIVED MY BOND. PRESENTLY I NEED THE MONEY BACK AS REFUND WITH THE INTEREST OF HARRASEMENT AND MOREOVER THE SAME IS REQUIRED FOR MY SISTERS EDUCATIONAL PURPOSES. AS PER THE LEGAL GUIDELINES THE FREE LOOK PERIOD IS ONE MONTH FROM THE DATE OF RECEIPT OF THE BOND AND THE SAME HAS NOT BEEN RECEIVED BY ME SO I REQUIRE MY POLICY AMT OF RS.1 LACS WITH INTEREST BACK. WHEN THE POLICY WAS REQUIRED AS A MATTER OF SALES PRACTICE BY HDFC LIFE/HDFCBANK PEOPLE WERE AFTER MY LIFE TO TAKE THE POLICY DUE TO THEIR TARGETS. NOW THEY ARE SAYING THAT THE SAME HAS BEEN DELIVERD TO THE SECURITY GUARD AND I CANT GET MY MONEY BACK. THE SAME IS A PRACTICE OF MENTAL TORTURE/HARRASEMENT/UNLAWFUL/ILLEGAL/AGAINST CUSTOMER PRACTISE BEING FOLLOWED BYHDFCLIFE/HDFCBANK.CONTACT NOS 9213719134 E MAIL IS [email protected]
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