Dear Sir,
I have taken above mention policy in 2006 and every year I am paying premium of Rs. 30, 000. 00 per annum.
This year my premium was due on 23/6 and I have paid through cheque no. 49953 of Citi bank dated 20/6. I have been told at HDFC Bhandup branch to drop the cheque at drop box which I did on 20/6.
I was surprise to get message about nonpayment of premium. When I enquired about this at Vikhroli branch, they have told that you have not paid the premium and asked me about proof of payment.
On 5/7 2011 I have complained in writing along with my bank statement issued by Citi bank which shows that amount is debited from my account on 24/6.
On 15/7 I have received a mail from Mr.manoj raman to arrange a certificate from Citi bank regarding this.
I have requested Citibank for the certificate which they have issued on 22/7. I have submitted the certificate of citi bank at Vikhroli branch on 23/7 and mail to mr. Manoj raman as well.
I suffering since 24/6 due to mistake from HDFC SLIC and not getting co operation from them.
Please take necessary action to resolve the problem.
Regards
Sunil H.Deshmukh
mobile no. 9930261020
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