Venkatesh Sandrasegaran
[email protected]
Hi,
Myself Venkatesh Sandrasekaran address here to report a malicious transaction inside the bank!
I have been traveling outside the country for a while and i really didn't check my account, as there are no transactions happening. I was really shocked to see a transaction on Aug 02, really strange even for a ICICI bank branch manager.
Date: 31/07
Description: 377041518554000
Transaction: DR INR 2, 15, 308.60
This is really strange and ridiculous. Since a month ago initially, I keep calling ICICI customer support and informed every time after waiting in queue for 20 mins or so "the system to verify account # is down, please try later"! From a human phone banking officer.
ts not so easy to type in the account# & DOB every single time over the mobile terminal on a long distance call. this is really really painful, when trying to reach someone at-least to say "some thing wrong had happened"!
till now several emails were sent to “ [email protected] ”
And “ [email protected] ”
The response so far I received was “ i was spending on my above mentioned Credit card (377041518554000 - fake) and I spent more than 1.5 lakhs in 2007 and haven’t paid so the total amount including penalty is 2 lakhs, 15 thousand” and they have debited without any notice in which is entirely baseless.
and there is no proper response till date. also several emails were sent via secure email from ICICI site. None of the ICICI representative care about my case and i am really frustrated and my father is really annoyed by visiting ICICI bank office daily for the past month or so.
There were so many fake responses every time being sent and when called to any given direct numbers no appropriate data being provided.
So far I have talked to the below contact persons several times
Prasad Pagare
Office of Head Customer Service
ICICI Bank Limited.
Anuradha M
Office of Head Service Quality
and never received any proper response.
I could hardly believe this is happening with ICICI, and make me feel not to trust any private bank! The money in suspense is a huge to me and makes me so painful to see it disappeared from a technology abound banking system!
I really have no other way other than to see help from RBI representatives; so please help me it would be great if you credit my money back to my account. Please do the needful i am not able to work and disturbed now.
Sincerely,
Venkatesh Sandrasegaran
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