Complain Reference no 27012010863 on HSBC email
1. Credit card was issued to me with promise of 'free
for life' and that was perhaps the only buying criteria.
&--HSBC has never charged any annual charges in any year since it was
issued in 2007.
2. The card expired on Jan no written or telephonic confirmation was
taken from me for renewing the card and even it was renewed the same has
been never delivered to me. I also didn't ask for the same thinking that it
has already expired and hence would have been closed. Also I had no
requirement for it.
Now in Jan I get the bill with Rs.2000 taxes for the card. You say
that you don't have any promotional scheme ..blah..blah. Boss, first of all
you (or your sales agents) have sold the card with 'free for life' and don't
charge any thing for 3 years. Then, you debit charges all of a sudden.
3. Why on earth would I pay for something which I don't have at all?
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