1. Service is very poor, It takes 15 min to withdraw money thru cheque in queue of 5 ppl. They give few sweets for waiting. They donot increase in staff as customer care.
2. Automatically upgrades to power advantage without consent from customer & not maintaining min amount (1 lakh in saving a/c with 3.5% int pa) HSBC charges Rs 1000/-.
Reversal of wrongly slapped charges may take min 3months - 1 year according their own staff member. ie. if you are very persistent you will get back your money.
3. Staff ill mannered & highly ineffcient takes ages to get work done, that too much slower than even PSU banks.
4. Lost of atm/debit/credit card thru phone banking Numbers only, no written letter to branch office will do. All losses meanwhile on customers a/c.
5. ATM machine placed in such a way anyone see what you are punching as password. No privacy.
All this in premier city as Mumbai in posh area as Juhu
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