I had HSBC credit card and it got expired. The bank never approached for renewal of card and i did not approach bank to renew it as i dont need the card anymore. After 3 months, without having the card, i recieved the statement from bank with bank charges for card and penalty for not paying the bank charges. The card i earlier had was free card and never included any charges.
Because of above faulty statement, my personal loan of Rs2Lakh was rejected. When i call Customer Service they simply ignored and took a complaint to cancel the card. This is ridiculous service from HSBC and dont take the responsility of such mistakes.
Justice needed.
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