Following are the details:
1. There was a charge of towards issuance of renewed cards which were not delivered
2.I paid the amount due sans the charge for renewal card & called up HSBC Customer Care to close the cards
3. A confirmation of closure of my card was given & a reference no. 220820111533 was provided towards no due & closure. Bank refused to give in writing about the above
4. I keep receiving calls from HSBC Mumbai asking me to Rs. 2400/- & from their local branch to pay Rs.122/- more & get harassed every day
Need your intervention in resolving this.
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