Dear Sir/Madam
I am holding a credit card of HSBC Bank Card No:- 4476 9299 9223 5041.
I have given my caomplain in writing to Baroda office since first week of Dec 08, but till date i have not got any reply.
I am not reciving the statment of my card since last 6 months.
I had not taken any policy through Card and i was charged for the same.
To avoid late payment i use to pay the minium Amount as when your collection fellow would tell.
After al most on year the policy was canclled in first week of Feb 09.
There was entry of reversal for the chages for the policy, but still i had been given a statment for paying the balance amount.
For the same had called your customer care from there i was told that this will be resolved by Collection i called the collection department but they did not replyed me.
how is that possible?
when i have paid amount acess to HSBC Bank then how am i supposse to pay the amount.
I recived a call telling me that it is from HSBC Collection and i was threatened, abused and foced to pay the balance amount of the card.
so after that i had given written compalin in HSBC Bank Baroda Branch but still date i haven not been given any reply from bank.
As you know if this matter is not solved then it will effect my credit with all the bank,
Regards
Darshan Patel
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