To,
Indian Consumer Compliant Forum.
Dear Sir/Madam,
Subject:- HSBC seeking payments for credit card not issued by me.
Inspite of my repetitive mail about the credit card number which i have never applied for, the bank is seeking payments along with penalties and interst which is not at all acceptable from my end.
Credit Card No- 4476921201072315
I have mailed dozen times for this issue for which i have received calls from HSBC asking to make payments.
I had lost my card in for which i had made necessary due payments and had subimited in written to close my credit card. The copy Credit Card closure was submiited to HSBC bank- C.G.Road.
The reason of not issuing new card was b'cause my job got transferred to remote location. On asking the confirmation receipt for closure the concern executive had said that the same will be closed and no such receipts are given by bank.
Few months later i received call to make payments fot credit card. On futhur word with customer care, I came to know that new card was issued and 2k purchase from the same has been made.
Immediately, i locked that card through customer care for futhur misuse and gave instruction to which address the bills were sent. To my surprise the bills were sent to previous address wre no longer i was staying. I confirmed new address to bank for furthur communication. I had also told the bank to confirm my previous records regarding payments which were healthy.
On making repetitive reminders through mail and calls to HSBC and even after making personal visit to HSBC ahmedabad, no fruitful outcome is coming.
Bank is asking to pay the amount with interest and penalties.
Kindly check into this issue. I am expecting an outcome from HSBC bank at earliest.
Regards
Hardevsinh dodia
9377695622.
(Note: I can forward atleast dozen mails if required which i have done to HSBC to settle this matter)
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