Respected sir,
This is regarding HSBC bank for Credit card complaints.
I had HSBC credit card for my personal use for more than 2 years and used to make the payment on monthly basis.
In July i had a talk with HSBC as well as TATA AIG to cancel my policy and as per their instruction, i sent an sms also to cancel the same.
Still In July'07 statement, there was 9 times debit (INR 701/-) from TATA AIG insurance in my account as a result my overall balance went to INR12069.87/-. I called HSBC custmer care, complained about this mistake, i asked them to revert back. I told him you revert back the amount, so that i will clear my balance. I tried my level best to close this issue by calling HSBC Customer care and HSBC collection center. There are making me in loop. So finally HSBC customer care told me to go to Mylapore HSBC office, I went there, no use, they asked me to go to HSBC Office near Gemini fly over. Subsequently i had given written complaints also to resolve the issue. Till now i spent so much time, calling them, but response. HSBC alwys say you will get a call within 4days to resolve the issue. I have not received any call from them till today. Now also i am ready to make the payment whatever i used. Otherwise i am not ready to pay, their late payment charge, finance charge, and extra debit in my a/c. So please help to me to get out of this credit card issue.
My mobile number : 9840957623
Email id: [email protected]
Please suggest me what to do for this situation.
Thanks and Regards
Chandru
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