Dear Sir, I had taken a personal loan of Rs.245000/- from HSBC 30th May repayable in 36 months with an EMI of Rs.6910/- @ 15.9% p.a.
My loan account no. is 030-115935-873
Till date I have not defaulted i.e. i have repaid each and every EMI. As per the terms and conditions, the loan should have ended in May.
Due to a hectic work schedule, i was not able to access my loan statement. It was never sent to me physically. I am now shocked to realise
that i have been paying EMIs of almost 7000/- per month way beyond my loan tenure through ecs. This is highly irregular and i feel cheated.
Even if one considers the intt rates were hiked, extending the loan tenure for a year beyond the end date is ridiculous. I am already having financial constraints and problems..and HSBC has extended my agony. I now demand an explanation from them for recovering excess EMIs from me and demand that I should be refunded the excess funds recovered from me. Request you to register my complaint and help me get my funds back.
Regards: Smita Harish Chandaver; 41 Kanara House, Mogul Lane, Mahim West, Mumbai 400016. Tel no.9821449225.
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