I am one of the HSBC card holder and i am using this card last two to three years. I am getting this card on basis of life time free card. But in my nov month statement it contains membership fee as rs700.I called to executive and complaint regarding this now they are saying its not free card.
One more thing is last two years i am receiving the statement properly with same address. Last month (i.e nov) statement i received on 4th which is having the due date as on 03rd. I called to HSBC customer care centre and complaint about this they are saying that there is no proper address in thier records. I can not understand this. Even i can not able to hear they replies.
Currently actual my card out standing balance was around 3000 but they are demanding me to pay is rs4500.
Please help me how can i handle this.
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